Awesome Title

Basic skills, tools and techniques to be successful in global operations

Using your facilitation skills (training as a moderator)

The benefits:

In this programme you will design and manage processes to ensure successful outcomes and gain the commitment of all involved. You will learn to use facilitation skills to achieve optimum results and confront and overcome difficult situations.


  • Introduction
  • Planning an event
  • Tools and techniques
  • Agreeing on objectives
  • Managing progress
  • Developing action plans
  • Dealing with difficult situations

Who should attend:

  • Facilitators
  • HR managers
  • Line managers
  • Consultants


3 days


Can be tailored to specific countries or regions