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PERFORMANCE IMPROVEMENT

PHILOSOPHY:

At the end of the day, it‘s results that count. What gets measured gets done. But how do you get results? You need smart processes and products. It is always people that invent and optimise processes and products. A lot can be done through training and development – but there are many reasons that might stop people from being effective. Change International Ltd. uses the whole spectrum of performance improvement instruments not only to get the right diagnosis but also to identify and implement actions that focus on results. Therefor our core philosphy is: Helping you to achieve your goals

EXAMPLES OF OUR WORK

How we helped our clients achieve their goals:

  • Organisational diagnosis
  • HR support for a large scale business process re-engineering projects
  • Optimisation of administrative work within a corporate headquarters
  • Concept to ensure enhanced customer focus

Performance improvement matrix

CRITICAL QUESTIONS IN THE PROCESS OF STRATEGY DEVELOPMENT:

  • What are the particular deficiencies in performance that need to be addressed?
  • Which objectives in terms of performance can be achieved by intervention(s)?
  • How do you know if interventions were successful?
  • What should people do in order to achieve results?
  • Do people know what accomplishments are expected of them and what the standards are?
  • Does incoming information guide performanceeffi ciently?
  • Are the incentives made contingent connected to good performance, and do people know that?