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Basic skills, tools and techniques to be successful in global operations

Intercultural communication skills training

The benefits:

Communication skills must be honed on an on-going basis; especially when working with culturally diverse groups. Working on your communication skills includes influencing, negotiating, making an impact, handling conflict, and dealing with challenging individuals. In fact, it means handling any sort of interaction between people with greater confidence, assurance and authenticity.

Topics:

  • Communication skills
  • Cultural differences
  • Feedback
  • Negotiation
  • Dealing with conflict

Who should attend:

  • Project and team leaders
  • Executive and junior executive personnel
  • Staff members involved in negotiations

Duration:

2 days