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Basic skills, tools and techniques to be successful in global operations

Interviewing skills

The benefits:

This programme targets people at all levels of the organisation who need to improve their interviewing skills. It provides skills which are applicable to a wide range of interview situations. The main emphasis is on structured selection interviewing.

Topics:

  • Cross-cultural aspects of interviews
  • Preparation for the interview
  • The Competency approach
  • Interviewing techniques
  • Questioning skills
  • Listening skills
  • Ensuring understanding
  • Simulated interviews
  • Equality legislation
  • Freedom of information legislation
  • Evaluating candidates
  • Scoring
  • Eliminating bias

Who should attend:

  • Line managers
  • Senior management
  • HR managers

Duration:

2 days